Studio Policy



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RULES

01.  Dont let anything discourage you from making the art you want to create.
02. Always be open to learn new things, all experiences has something to contribute.
03. Create your own unique idea’s.
04. Always be a scholar of your craft.
05. You’re only as good as you know your tools.
06. Stay organized, it will keep you on your toes.
07. Use and share your resources.
Creativity is a big cycle.
08. Do not work for free, your art is meant to be seen not hindered. 
09. Have a good playlist to work from.
10. Do not be afraid to try new things and explore new ideas; be innovative!

EXCHANGES

ALL SECOND HAND ITEMS FROM THE SWAP-ISH STORE ARE FINAL SALE. All other purchased items can be exhanged for an alternative or proper size. If you would like to exchange your order, please email jahniahkumstudios@gmail.com with “Order #XXX - Exchange” in the subject line. To begin an exchange authorization, exchanges must be requested within 14 days of receipt. Your order and items must be unworn, free of damage, with tags attached to be eligible. Exchanges are dependent on the requested item’s availability.

TERMS

Thank you for visiting the studio!
Below you can find our policies. if you have any issues or concerns feel free to contact us at jahniahkumstudios@gmail.com


SHIPPING

If you order an item before 2pm EST,your item will typically be processed within the same day.
Otherwise, your orders should take 2-3 days to be shipped.


RETURNS

Returns must be authorized by the studio (JAHNIAHKUM STUDIOS). If you would like to return an item from your order, please email jahniahkumstudios@gmail.com to begin a return Authorization with “Order #XXX - Return” in the subject line. Returns must be requested within 14 days of receipt of your order and items must be unworn, free of damage, with tags attached to be eligible. Upon authorization of the return, customers will be provided with a shipping label. Please ship the return within 5 days of receipt of the label. Return shipping fees are at the expense of the customer and the cost will be deducted from the amount to be refunded. Dependent on your financial institution, please allow up to 3-5 business days for the refund to reflect in your account. if you have any additional questions or concerns regaurding returns feel free to contact us at the studio: jahniahkumstudios@gmail.com

TAXES & DUE’S

Taxes and dues are calculated based off of where you make your order from. 

DEFFECTIVE MERCHANDISE
AND INACCURATE ORDERS

Reach out to customer suppourt at jahniahkumstudios@gmail.com ASAP ! We want to help you as best as we can. If there is an issue with your order; help us, help you.